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Have a question ? We arehere to help.
Check out the most common questions our customers asked. Still havequestions ?Contact our customer support.
Our customer support is available monday to friday: 8am-8:30pm.Average answer time:24h
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Do you ship overseas?Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
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Do I need to setup an account to place an order?No account is required to place an order. However, after creating an account, you can store shipping information, view order history, and view product warranty information. Additional features will be added to the account page in the near future.
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Do you offer gift wrappingYes, in order to ensure safe delivery to the customer, we can ship your items in a thick package and attach a card with your personal information to make sure nothing goes wrong
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How long will it take to get my orders?It depends on where you are. Orders processed here take up to 2 business days to be delivered. Overseas delivery may take 2-3 days. Delivery details will be provided in your confirmation email.